FAQ
- What is the difference between the free and registered versions?
- What is the difference between editions?
- How to Order
- How to Upgrade from previous version of software
- How to Upgrade Edition
- How to Order Subscription for Add-on Engine
- Transfer License to other PC
- I haven't received the key.
- I've lost my registration key.
- The software doesn't accept registration key.
- I've extracted e-mail addresses from the Web. Should I check them for validity?
- I can't sign in to my Gmail account from the app
- I can't sign in to my Yahoo, Aol account from the app
- I can't sign in to my Office 365 account from the app
What is the difference between the free and registered versions?
Free version doesn’t allow to save email addresses.
What is the difference between editions?
Selected functions are available:
Pro
Std Edition
Files and Folders Edition
Pop3 and Files Edition
License is Lifetime for version 7.
to order Email Extractor please follow this wizard
Order Subscription for Add-on Engine
to order subscription follow this wizard
Upgrade from previous version of software to new
to upgrade Email extractor please follow this wizard:
to upgrade Email extractor please follow this wizard:
to transfer a license to new PC please follow this wizard
All payment operations are processed by Payment Processor. The process may take from 20 minutes up to several hours. If you didn’t receive the key within 2-3 hours, please contact payment processor directly or contact us.
I've lost my registration key.
If you've lost your registration key, send an email with your inquiry and you Name, Email (specified in order) and Order number.
The software doesn't accept registration key.
Make sure the Internet is connected. Temporary turn off anti-virus or firewall software or add software to exclusion list. Otherwise, contact support.
I've extracted e-mail addresses from the Web using Email Extractor. Should I check them for validity?
We strongly recommend to all our customers to check email addresses found on the Web. You may remove bad email addresses using email verifier.
I can't sign in my Gmail account from the app
Open your Google account, then enable "two-step verification" and set a password for applications in the "App passwords" section. Use this password in Extractor.
I can't sign in my Yahoo, Aol account from the app
Log in to your account and in the section Account Security - Other ways to sign in, set a password for applications. Use this password in Extractor.
I can't sign in my Office 365 account from the app
For office365 account login to your account, open this webpage and set to "On" "Two-step verification", then set a password for applications. Use this password in Extractor.
Help Topics:
- Help
- FAQ
- Extract Email Addresses using Search Engines
- Extract Email Addresses from Websites
- Extract Email Addresses from Websites with Login and Password
- Extract Email Addresses from Websites in Manual Mode
- Extract Email Addresses from Social Networks Search
- Extract Email Addresses from Files and Folders
- Extract Email Addresses from Email Accounts
- Extract Email Addresses of Website Owners
- Extract Phone Numbers
- Save Emails to File
- Settings
- Search History
- Registration