Support

Support & Help Center

Help Resources

• Email Extractor Help Guide
• Email Extractor FAQ
• Email Extractor for Mac – Help

Registration Key Not Received

If you have not received your registration key, please email us at including:

• Your Order Number
• Your Name
• Your Email Address (in plain text)

Tip: If you paid via PayPal, check your PayPal account email address — your key was sent there.

Registration Key Problems

If your key does not work, send an email to with:

• Your Registration Key
• Your Order Email (in plain text)

Technical Support

For technical assistance, email or use our live chat during working hours.

If you have a valid license, include your Registration Key in the message for priority support.

Working Hours

Monday – Friday:

• GMT: 08:00 – 19:00
• EST: 06:00 – 14